Notice Regarding Cross-Save Issue Resolution
Posted on 6/21 (Sat), 1:15 PM JST
We have confirmed that the issue where trying to link an Epic Games account for the first time during the Cross-Save process on PS5/PS4, Nintendo Switch may stop at 98% and prevent save data from transferring has now been resolved.
We sincerely apologize for any inconvenience this may have caused.
Thank you for your patience and continued support.
Posted on 6/20 (Fri), 10:45 PM JST
We're currently experiencing an issue where trying to link an Epic Games account for the first time during the Cross-Save process on PS5/PS4, Nintendo Switch may stop at 98% and prevent save data from transferring.
*This does not affect users who have already linked their Epic account.
*The Steam version is not affected.
The issue seems to be related to a server-side error on Epic Online Services. We're actively working with the teams involved to investigate and resolve it.
We apologize for any inconvenience caused and will provide updates as they become available.
Thank you for your patience.